This policy covers how ChesswithDino.co.uk treats personal information that ChesswithDino.co.uk collects and receives, including information related to your past use of ChesswithDino.co.uk products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.
ChesswithDino.co.uk collects personal information when you register with ChesswithDino.co.uk, when you use ChesswithDino.co.uk products or services, when you visit ChesswithDino.co.uk pages. When you register we ask for information such as your name, email address, and post code. Once you register with ChesswithDino.co.uk and sign in to our services, you are not anonymous to us. ChesswithDino.co.uk automatically receives and records information on our server logs from your browser, including your IP address, cookie information, and the page you request. ChesswithDino.co.uk uses information for the following general purposes: fulfill your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients.
ChesswithDino.co.uk may set and access ChesswithDino.co.uk ‘cookies’ on your computer. These are used to remember your preferences and login name.
We reserve the right to send you certain communications relating to the ChesswithDino.co.uk service, such as service announcements, administrative messages and the ChesswithDino.co.uk Newsletter.
Confidentiality and Security
We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
Protecting Your Information
ChesswithDino.co.uk does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:
We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
HOW DO WE USE YOUR PERSONAL DATA
Contracts and services
Contract and/or legitimate interests are legal bases we rely on for using personal data when we:
Register you as a customer for a service
Provide customer support, contact you about your account with us, send service updates or other non-marketing communications
Contact a website user where a checkout journey is not completed
Keep record of communications with you if you contact us
Deal with complaints
Manage user’s comments posted to website or other contributions
This means Usage Data, for example the number of your visits to the website, traffic sources and navigation within our services.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have also put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
How long will we use your personal data for?
We will only retain your personal data for as long as necessary in relation to the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Retention periods will be judged on a case by case basis. By law, for tax and other purposes, we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for seven years after they cease being customers. And we may need to keep information to evidence a contract or prevent fraud.
YOUR LEGAL RIGHTS
Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:
Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
If you wish to exercise any of the rights set out above, please contact us at firstname.lastname@example.org.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
CHANGES TO THIS PRIVACY NOTICE
ChesswithDino.co.uk may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address.